Common Questions

Is there a charge for an estimate?

No, estimates for collision damage are free. We even provide off-site and after normal business hours. Just contact us to make an appointment.

Do you have loaner cars?

We do not have loaners available, but we do have an excellent working relationship with Enterprise Rent-A-Car who will provide a vehicle at preferred rates to our customers in need of a vehicle.

Why not go back to my dealer? That's where I bought my car.

Your dealer may not be your best choice for collision repair. Many of the highest-quality facilities in the area aren't affiliated with dealers. Your dealer generally has no unique edge in terms of technology, techniques, or parts availability when it comes to repairing your vehicle after a collision.

What are your hours of operation?.

We are open from 8:00 AM to 5:30 PM Monday through Friday. After hours appointments for estimates can be arranged as our schedules permit.

Do you guarantee your work?

Absolutely! We stand behind our lifetime guarantee! We believe our work is the finest available, and we make every effort, with every vehicle to ensure the best repairs are performed. We stand behind all our work for as long as you own your vehicle.

What is a Unibody?

Today, most passenger vehicles are of unitized construction in which the frame, body, and major parts are welded into a single unit or unibody. This design is lighter and more fuel efficient, as well as less expensive to manufacture.

Unibodies are designed to crush upon impact in order to absorb the kinetic energy of a collision and protect the passenger compartment. While the unitized bodies are safer for occupants, they present greater challenges in collision repair. Because damage tends to travel though a unibody, the entire body needs an examination and/or correction after a collision.

There are several crumple zones engineered into a unibody. These areas are designed to collapse upon impact to absorb the impact of the collision and isolate the passenger cabin. Extreme care should be taken when repairing or replacing these structural members.

It is for these reasons, one should insist on a repair facility with the equipment, training and experience to handle unibody repairs. At Sanford Paint and Body, we guarantee the accuracy and durability of our repairs.